• An Giang
  • Binh Duong
  • Binh Phuoc
  • Binh Thuan
  • Binh Dinh
  • Bac Lieu
  • Bac Giang
  • Bac Kan
  • Bac Ninh
  • Ben Tre
  • Cao Bang
  • Ca Mau
  • Can Tho
  • Dien Bien
  • Da Nang
  • Da Lat
  • Dak Lak
  • Dak Nong
  • Dong Nai
  • Dong Thap
  • Gia Lai
  • Ha Noi
  • Ho Chi Minh
  • Ha Giang
  • Ha Nam
  • Ha Tinh
  • Hoa Binh
  • Hung Yen
  • Hai Duong
  • Hai Phong
  • Hau Giang
  • Khanh Hoa
  • Kien Giang
  • Kon Tum
  • Lai Chau
  • Long An
  • Lao Cai
  • Lam Dong
  • Lang Son
  • Nam Dinh
  • Nghe An
  • Ninh Binh
  • Ninh Thuan
  • Phu Tho
  • Phu Yen
  • Quang Binh
  • Quang Nam
  • Quang Ngai
  • Quang Ninh
  • Quang Tri
  • Soc Trang
  • Son La
  • Thanh Hoa
  • Thai Binh
  • Thai Nguyen
  • Thua Thien Hue
  • Tien Giang
  • Tra Vinh
  • Tuyen Quang
  • Tay Ninh
  • Vinh Long
  • Vinh Phuc
  • Vung Tau
  • Yen Bai

Consumer protection rights ensured

VGP – The Government has issued Decree 19/2012/NĐ-CP detailing punishments on unapproved use of consumers’ personal infomation to protect consumers’ rights.

March 23, 2012 5:56 PM GMT+7

 Illustration photo

The Decree will come into force on May 1, 2012, stipulating different levels of penalty ranging from VND 10 million to VND 70 million for violators.

The heaviest level of fine will be applied to organizations and individuals violating regulations of standadizations, measurement and quality of products and services as stipulated in Decree 54/2009/NĐ-CP, dated June 5, 2009.

The Decree regulates that behaviors using customer information or revealing customer information for the third side without their approval will be imposed a penalty of VND 10-20 million.

Advertisement behaviors which deliberately trick or cause misunderstanding for customers will be fined VND 20-30 million./.

By Khánh Phương