Consumer protection rights ensured
VGP – The Government has issued Decree 19/2012/NĐ-CP detailing punishments on unapproved use of consumers’ personal infomation to protect consumers’ rights.
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The heaviest level of fine will be applied to organizations and individuals violating regulations of standadizations, measurement and quality of products and services as stipulated in Decree 54/2009/NĐ-CP, dated June 5, 2009.
The Decree regulates that behaviors using customer information or revealing customer information for the third side without their approval will be imposed a penalty of VND 10-20 million.
Advertisement behaviors which deliberately trick or cause misunderstanding for customers will be fined VND 20-30 million./.
By Khánh Phương