Viet Nam Airlines claimed 9th place, among other highly respected international airlines such as Singapore Airlines, All Nippon Airways, Japan Airlines and Garuda Indonesia, bolstering the airline's reputation for reliability among passengers.
In 2023, Viet Nam Airlines operated 150,674 flights with an on-time arrival percentage of 77.46 per cent which is higher than the regional average of 73.51 per cent.
Airline Ratings ranked Viet Nam Airlines as one of the 20 best airlines in the world in 2023. The airline also received several prestigious awards from the World Travel Awards, thanks to its unwavering focus on improving service quality.
Viet Nam Airline is the only Vietnamese airline to be named in this ranking. The report, published in January 2024, is based on an extensive amount of data collected and curated from more than 600 global sources of real-time flight information, including published schedules, government agencies, civil aviation authorities, airlines, airports and major airline reservation systems./.