The national flag carrier shares the same position with Emirates of the United Arab Emirtaes as the two airlines score 5.16 points out of 10, said Bounce - a U.S. luggage storage company.
The company evaluated these airlines based on the following 10 indicators including on-time arrivals, percentage of cancellations, total number of flights, free carry-on allowance, free checked domestic allowance, free checked international allowance, meal, in-flight entertainment, seat comfort, and staff service.
In 2022, Viet Nam Airlines received many domestic and international awards, including the World's Leading Cultural Airline and Asia's Leading Airline - Economy Class of the World Travel Awards. It also had its air transport service recognized as a national brand by the Ministry of Industry and Trade and the National Brand Council.
Japan Airlines is the highest-ranking international airline for 2023, with an overall score of 8.28. Japan Airlines scored a consistent 4 out of 5 across in-flight entertainment, meals, seat comfort, and staff service while also having one of the best records for on-time arrivals at 88.36%.
In addition to these impressive statistics, Japan Airlines also has a low level of flight cancellations at 1.56%, as well as one of the most generous baggage allowances. Economy class passengers are entitled to 10kg of carry-on luggage, in addition to 46kg of checked baggage for both domestic and international flights./.